What is each ticket for?

We have two types of tickets:

— Ticket + Camping + Access by Car (5€ parking fee included)

This is for coming by car. It also includes access to our camping area, as well as to our parking during the festival.

— Ticket + Camping + Bus Shuttle from Madrid

This ticket is for arriving at Refractor via our shuttle bus from Madrid. It also includes access to our camping area.



Where can I purchase the tickets?

The tickets are available at Resident Advisor.



What about if you need to resell your ticket?

You can resell your ticket through Resident Advisor.


Where is the new location?

The new venue is 2 hours away from Madrid and near Toledo, in one of the landscapes surrounding the village of Valdeverdeja.

The venue is a recreational area called La Facciosa.

We’ll reveal the exact spot in a few weeks.


How does this new location look like?

Our new location is even better than the previous one: we have a larger camping area, an improved parking zone, and, in a few words, a magical new place where we can dance together, surrounded by mountains with a river running through.


Where is the meeting point for the shuttle bus?

The meeting point will be somewhere in the city of Madrid. We will announce it soon.


How many bus trips will there be?

There will be two trips: the first departs from Madrid on Friday, the 30th, at 13:00 h, and the second returns from the festival to Madrid on Monday at 11:00 h.

Please bear in mind to arrive 30 minutes before the bus departure.


Can I leave the parking lot with my car after entering?

Refractor Festival is set in a beautiful natural area, home to wildlife and plants that we want to protect. To keep traffic to a minimum and preserve the surroundings, cars won’t be allowed to leave and re-enter during the festival.

If you need to leave by car, just keep in mind that re-entry won’t be possible. Thanks for helping us take care of this special place!


Further information and/or doubts

Do not hesitate to contact us at team@organicsigns.net for any doubts that you may have about any aspect.